Customer support specialist

15 Sep 2017
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DEVXED is a product company. We are not a startup, we don’t have deadlines, burning projects or all night hackathons just to squeeze more productivity out of you. We provide an easy-going environment well suited for a thoughtful, steady work process. And we are proud of it.

Product description

Our current main product is a platform for e-commerce sellers (Amazon, Walmart, etc.). The project has multiple modules: inventory sync system, warehousing system, realtime pricing system for multiple platforms, affiliate module with an average of 2M daily requests, big data storage with history on over 10M products, applications for iOS and Android.

Key Responsibilities

  • Answering emails from our online marketplace platform
  • Answering phone
  • Providing great customer experience

Requirements

  • Excellent spoken and written US English
  • Desire to learn new stuff
  • Customer support experience is a plus

What we offer

  • Awesome office in city center
  • Free medical service (including dental)
  • Herman Miller Aeron chairs
  • Sports activities compensation
  • Yummies: sweets, fruits, nuts, tea, coffee
  • Free meals on Fridays (more yummies)
  • Flexible work hours
  • Professional literature from Amazon
  • Comfortable workspace at the city center with Netflix, Amazon Prime Video and PlayStation

To apply for the position, send your information to hr@devxed.com